• Partner Associate

  Identifies and develops marketing alliances and relationship programs designed to produce sales opportunities.
  

  About the Role

  In this opportunity as Partner Associate, you will:

  • Support the success and growth of new and existing partners by helping execute partner strategies and plans that drive measurable outcomes (e.g., adoption and revenue expansion).

  • Own day-to-day partner coordination to ensure a strong partner experience, timely follow-through, and smooth execution of initiatives.

  • Maintain partner planning and documentation, including the Partner Account Plan and supporting materials such as marketing/event plans, enablement activities, and quarterly priorities.

  • Monitor and report on partner performance and execution by tracking key metrics, maintaining accurate partner records and activity in relevant tools, and summarising progress, wins, gaps, risks, and next actions.

  • Coordinate cross- functionally with internal teams (Sales, Marketing, Product, Support/CX, etc.) to deliver partnership initiatives.

  • Support planning and negotiation processes — including inputs, timelines, and materials — while escalating contract structuring and negotiation ownership to the Partner Manager/Director as appropriate .

  • Respond to partner inquiries, troubleshoot issues, and escalate blockers with context and suggested next steps.

  • Schedule and coordinate partner meetings, QBR prep, follow-ups, and event logistics .

  • Draft and update Partner Account Plans; track goals, deliverables, owners, and timelines.

  • Coordinate enablement and co-marketing support for Tier 3 partners, including organising trainings , sharing materials, tracking readiness and completions, campaign logistics , lead and referral tracking, and internal alignment.
    

  About You

  You're a fit for the role of Partner Associate if your background includes:

  • 1–2 years of experience in a partnerships , alliances, channel , or customer success support role within a software or technology-driven environment.

  • Demonstrated ability to coordinate and execute across multiple work streams, with strong attention to detail and follow-through.

  • Strong interpersonal and communication skills, with the ability to build and maintain effective relationships with partners and internal stakeholders.

  • Accountability and ownership mindset — you take initiative, follow through on commitments, and proactively surface issues before they escalate.

  • Willingness to learn and develop professional skills in a fast-paced, dynamic partnerships environment.

  #LI-KL1

What’s in it For You?

About Us

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