When I got there I didn't know exactly where to go for my interview, the front desk was not at the front, it was down a hallway. The number + extension they sent in an email to have someone escort me was a line for customers, and when I entered the extension the phone system hung up on me. I had to ask a random person where the receptionist desk was located since I couldn't get in touch over the phone. Their training website was offline with an expired domain name and was at a parking page(the one they tell you to read before you show up for your interview). I told them about the expired domain and they fixed it in our interview. I sat down for a few minutes after telling the receptionist why I was there and filled out some paperwork I had already filled out previously online. She then sat me in a room with a computer and asked me to do a typing test 3 times. The person interviewing me was a manager(but I don't think he was a hiring manager as stated in the email, as he referred to someone else for the hire), and was very nice. He answered all of my questions in the best way possible.

Certainly made the job out to be nicer than it is, and I left due to several problems but let's just stick to the interview. Which will take about 3 or more weeks to finally be called in for. But they do process new workers like cattle, so do not worry. First is a Word per minute test. Try to get at least above the 50's. I scored 79, and apparently that was way above average there. After that, you will have a short talk with a senior admin. Very fast, and simple process. (Be ready for three weeks of poor training when you get it, and then get thrown to the wolves). Also keep in mind that the schedule you set this day almost always changes.