Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en Amazon en ene 2016
Entrevista
Grueling but fair and on-par for the level of responsibility. They are exceptional in feedback/communication loop/timing. The HR coordinator/team is very responsive, informative and friendly. There are 4 milestones to the process and fitting it into the two week schedule we did made for some creative time management, but I suppose that is one ability they are looking to test at the same time. All is fair and with good intention.
Preguntas de entrevista [1]
Pregunta 1
Name a time you received negative criticism and what was the end result
The interview was largely centered around Amazon’s Leadership Principles, which guided almost every question throughout the session. Rather than focusing on technical skills, the interviewer dug deeply into how I think, take ownership, solve problems, and collaborate with others in ambiguous or high-pressure situations.
I had four rounds of interviews, each 45 minutes. The interviews consisted of behavioural questions. Each interviewer focused on different Amazon principles, so make sure you know those. Use the STAR method to answer the behavioural questions.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you used customer feedback to change the way you worked
Account Rep will firstly go through a phone screen for 45 minutes, then if passed, they will be moved to the onsite stage, where they will have 4 interviews, which will be focusing on the situational questions
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had a difficult interaction with a customer
