About Gartner IT :

Join a world-class team of skilled associates who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role :

As the Technical Pro ject Manager for the S ite R eliability E ngineering (SRE) team, you will be responsible for defining, prioritizing, and delivering reliability-focused initiatives that ensure the scalability, availability, and performance of our platforms and services. You will work closely with SREs, engineering teams, and stakeholders to translate business and technical requirements into actionable work, championing best practices in reliability, automation, and operational excellence. You will also provide project leadership supporting reliability service delivery, including management of key initiatives needed to scale and enhance our practices , and delivery oversig ht for SRE scrum teams.

Key responsibilities:

• Serve as Tech PM for a centralized SRE services tea m, overseeing delivery of key initiatives, managing timelines, risks, communication , stakeholder collaboration .

• Translate platform / SRE needs into clear product requirements and priorities.

• Identify and prioritize developer pain points using qualitative and quantitative signals with the focus on impact.

• Own prioritization for a shared SRE backlog, supporting multiple Conference Tech Scrum teams , based on business impact and risk reduction.

• Define and track success metrics such as developer productivity, reliability, and cost efficiency.

• Run discovery through developer interviews, Dev Experience surveys, support interruptions, incident reviews, and platform metrics (e.g. DORA, CI/CD reliability).

• Lead migrations and deprecations with empathy, clarity, and consistency.
  

Required Skills & Experience:

• 2 - 4 years working as Technical Pro ject Manager, Product Owner or similar role in Platform environments.

• Proven experience as a Technical Project Manager, Product Owner or similar role in a software engineering environment.

• Strong understanding of SRE principles, DevOps practices, and cloud infrastructure.

• Familiarity with monitoring, alerting, incident management, and automation tools (e.g., Prometheus, Grafana, PagerDuty, Terraform, etc.).

• Deep understanding of Agile methodologies, especially SCRUM and experience working within those methodologies.

• Excellent communication, organizational, and stakeholder management skills.

• Technical background (e.g., former engineer, SRE, or similar) is highly desirable.
  

Preferred Qualifications:

• Experience with large-scale distributed systems.

• Knowledge of reliability engineering concepts such as SLIs, SLOs, and error budgets.

• Certifications in cloud platforms (AWS, GCP, Azure) or agile methodologies.

• Scrum Certification (Product Owner, Scrum Master , etc. )
  

Who you are

• Ability to balance and prioritize business and user needs.

• Excellent communication skills.

• Ability to work on multiple projects , with a proactive approach to work management.

• Owns success – Takes responsibility for the successful delivery of the solutions.

• Strong desire to improve upon their skills in tools and technologies .

• Self-motivated learner, quick to research and implement.
  
  
  

What you will get:

• Competitive compensation

• 25 days annual holiday and an additional day off for your birthday.

• Private Medical and Dental Care.

• Life and Disability Insurance.

• Public Transport Subsidy.

• Ticket Restaurant Card.

• Childcare Vouchers (Ticket Guarderia).

• IncentiFit - annual reimbursement for health-and-wellness-related activities.

• Pension Scheme.

• Tuition Reimbursement.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Gartner Gives Charity Match.

• Relocation Assistance - a specialist to help you with all the appointments and paperwork.

• Limitless growth and learning opportunities.

• A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.

• A chance to make an impact – your work will contribute directly to our strategy.

• Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.

• New offices close to Glòries and the beach in the fantastic, “innovation and tech” 22@ district of sunny Barcelona.

• Fresh fruit, snacks, selection of teas, fair trade organic coffee.

• And much more!
  

Please Note:

- Applications must be submitted in English.

- A valid EU visa/passport is required for this position.

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