Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Uber (Chicago, IL) en may 2015
Entrevista
The interview process involved a call with a HR recruiter, an analytics test/creative assignment, phone call with the hiring manager and in person interviews. The in-person interviews took about 2 hours and was based in an Uber-Chicago office.
Preguntas de entrevista [1]
Pregunta 1
Overall the process was very fast. I passed the HR screening and homework assignments and was quickly scheduled for a telephone interview with the hiring manager. It was brief (about 30 minutes) but I was invited to meet the team a few days later. The overall in person experience was mixed. I met with three Comm Ops Managers and two seemed to have reviewed my resume. The third person came in seemingly unprepared and I spent most of our short time together summarizing my work experience. The job description includes a variety of tasks and responsibilities but I believe the Comm Ops Managers are heavily focused on widget resolution. They couldn't give me clear examples of how they use data to reduce issues in the future and they don't seem interested in developing training for drivers/customers.
At the conclusion of my interviews I met with the hiring manager and she was pleasant but trying to multi-task on her computer. She wanted to know about my interview experience and asked if I had any questions. She positively commented on my fluency in another language and how it could directly help them in addressing support issues in that language. However a day later I was told I wasn't a match with the group and my candidacy ended... Needless to say I switched to Lyft later that afternoon ;)
Overall, a good interview experience. I had interviews with the hiring manager, partner team member and HR/recruitment. The process was quite quick and well-organised. Questions were a mix of typical behavourial questions and 'mini' case-style interview questions where I described how I would approach a business related problem.
Preguntas de entrevista [1]
Pregunta 1
Explain how you would approach analyzing/ solving business problem XYZ.
El proceso duró 2 semanas. Acudí a una entrevista en Uber (Tokio)
Entrevista
First contacted by head of recruiting on recruiting/job posting site, then casual interview with the head of recruiting/HR. He basically pitched the role and wanted me to go through their interview process. The HR sent more invites to their office events which I didn't reply. I initially declined to proceed further as the role is too junior and their pay was like no where near my current pay...(like 40% less lol) But they came back offering to bump my salary (I don't think they can in reality, they are not a big time player in Japan AT ALL, they do not know their market position in Japan or in other parts of the world that is clear to me for sure). But I agree to meet the hiring manager online and he was a nice guy, but he appeared to have no experience with the business in Japan or only a few years (only been in the country for a few years...can't speak the language or know the business or customers and they're purely consumer business of restaurants Uber Eats only). I ended up declining to proceed further as my passion is not consumer line of business but enterprise multi-billion dollar companies. I think they need to be aware that Uber isn't a big name elsewhere but maybe getting by in the US. There is no Uber ride here (they're far reach about taxi app we don't use it ever), they're only into restaurant business (Uber Eats), which they have competitors left and right locally and people in Japan find Uber Eats to be super expensive as the culture of the people in Tokyo Japan isn't the same as the US customer base (we do not pay tips (it's immoral thing to do yet on their app they have "tips"...offended Japanese people for sure at one point or another...). There is no car culture of the US in Japan, we take trains Uber. We prefer to take taxis they're much more reputable and very professional than some stranger driving us around. Overall I wasn't thrilled with the process. I like that they try to include women in Japan as this country has issues with women in workplace and pretty discriminatory. But they do not know what they're doing in Japan. A small time player thinking too big...I will not buy their stocks.
Preguntas de entrevista [1]
Pregunta 1
Q: How do you market and appeal to the existing customer base? (ask me about enterprise customers man... lol) Q: Lots of if and how would you do this type questions Q: What was your experience with this situation (they give you examples) and what would you do in this situation type questions Their questions are surrounding strategies on how to manage consumer customers and increase revenue (as this is a strategy role, or trying to appear as such)
The interview process consisted of 1 round chat with the hiring manager to understand overall motivation for the role and relevant past experience. And another round with a task around process improvements.
