Solicité el puesto a través de un captador. El proceso duró 4 semanas. Acudí a una entrevista en Thinkific (Vancouver, BC)
Entrevista
Screening call then followed by 3 more rounds including interview one, then a written assessment and a final interview with 3 managers- the head of Customer Success, the head of sales and HR.
Preguntas de entrevista [1]
Pregunta 1
What specific metrics or KPI's have you used in the past to measure customer success