It was an efficient process. One phone interview with their recruiter and then an in person interview with a manager. Role playing was part of the interview process (the manager gave me a specific complaint and I had to resolve the customer’s problem).
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Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative (CSR) en Houzz
Met with recruiter then hiring manager and team lead manager I would be working with. Pretty fast overall process once they have reached out to you. Several quick questions about experience and then metrics into their company and what the role entails.
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Houzz
Entrevista
Thorough but comfortable! I had multiple interviews, but everyone was very personable. They requested an at home typing speed test (to be completed after the first interview) and asked me to email the results to the recruiter.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time that you disagreed with your supervisor and what you did about it.
