Had a recruiter called in and asked to fill in an questionnaire. Questionnaire was technical and customer support oriented ( Detailed HTTP, DNS, sample tcpdump output, what happens when u type google.com in a browser, and customer support related questions.) Recruiter asked about various other details and availability. she had a technical phone interview setup later that week. It was one of the manager from the Support group. Phone interview was more of technical, background discussion and customer support related experience. overall it was a good experience though questions were easy enough, i was not thoroughly prepared for questions. This was supposed to be a Technical Screening phone interview later there would have been a in depth technical phone interview and an onsite interview. But didnt clear the screening technical phone interview, will try sometime later......