There are 3 interviews: The first one, the screening. Easy as you can imagine just a couple of background questions and they immediately pass you to the next one. The second one is average hard. It lasts over an hour of non-stop questions: Why booking, why you, what would you do if a costumer kept blocking availability on the platform, what is hard about your job today, what do you do at your current job, have you ever been in a place where you don't reach you KPI's and what did you do, tell me a bad exp with a client, why this role, etc. Make sure you study and use the SMART method answer. Storytelling, know the company values and why the represent you, etc. If you do a good study, you will pass. If you don't interview much I suggest you study loads. The third interview is a joke: They send you a business case where you have to 1. Analize a market in a specific area and 2. Make an action plan for the year. They don't pay any attention to your analysis (that takes at least a day to make), so don't bother being too specific. They won't even ask a question or look at it or doubt it. Make sure you put numbers but I don't think they will bother even thinking about it (They are not number or data driven people, at least in the Bristol office). After that, for the plan, no questions about it either. The only question I got asked from the whole business case was "How did you came to this conclusion for the Plan" for which I literally had a whole slide, with my thought of process in 3 simple steps.. clearly the interviewer (team leader in London) wasn't paying attention or just wasn't that clever. So, I'd suggest to do a business case that takes you 1 day to put together max (they don't know how to challenge your business case) and then prepare for the infinite questions that they ask in that interview too: how would your colleagues describe you? Are you willing to travel for work? Why are you leaving your current role? why booking, why this job, what do you do at your current role, etc, etc, etc. Same as the second one. For the role-play included in the business case, the other part of the "joke", even though you have all the information of the partner's situation sent to you prior the interview, I think they expect you to do a discovery approach or consultative selling approach. It makes no sense to me as of why would they send you the information with numbers if they want you to re-discover it in the interview, but that's what they want. I do role-plays with my team all the time, but the interviewer on this role-play was literally NOT talking. She did not know how to do a roleplay and when asked in the end, she said she doesn't like roleplay and doesn't think anyone could do roleplay right.. I strongly disagree with this statement but if you think that about roleplay, maybe you should think twice before putting it in your recruitment process.