Opiniones sobre Booking.com

Ventajas

Cultura inclusiva Incentivan el avanzar sin miedo al error Piensan en el empleado y su bienestar (mas vacaciones, condiciones, horarios)

Desventajas

Quizás diria que al crecer la compañia y el número de empleados se incrementa la complejidad de los procesos internos

Ventajas

teletrabajo por el momento claro

Desventajas

te tratan como un esclavo de los tiempos modernos si no quieres acabar en baja de depression como la mayoria de la plantilla buscate otra cosa

Ventajas

Nothing really stood out in terms of benefits.

Desventajas

Many promises 0 delivery. Sad but true

Ventajas

El sueldo no está mal

Desventajas

Carga laboral, eres solo un número

Ventajas

It used to be the best , you could make a lot of experience and got a lot of benefits for your hard work. We have been trained to give the best and we used to get something in return but everything has changed.

Desventajas

Poor quality customer service , they prefer to hire outsources to pay them less and they have just sold all CS Department by informing us through a recorded 5 minutes message .Lack of empathy , lack of humanity, we are just a number. When I started it was different. Thanks G.

Ventajas

None that I can think of

Desventajas

Get ready to be the human doormat to frustrated customers by their systems (web, payment) and absurd policies (conditions, rates) while the company keeps making their procedures less flexible, limiting and making your work even harder. On top of that, the tools and/or resources provided are terrible, outdated and constantly failing. They are currently understaffed (and have been for a long time) so you will be lucky enough to breathe in your time in the bathroom, during your break or 'team meeting'. In peak season, you might want to end this suffering while you stare at the phone call queue's number increasing and hundreds of e-mails yet to be replied. Don't get your hopes up about professional development or career opportunities as generally they are not happening. This applies to changing your shift too, in case you might want to study or you know, aspire to something else in life. They love to run their mouths about their values and how customer service is key to the business but they don't practice what they preach at all. Instead they will announce through a pre-recorded video that they are 'subrogating' (you might as well use the term 'selling') the whole CS division to a subcontrating company called @Majorel, leaving you with no alternative at all. Last but not least, don't you forget about the massive layoffs 'due to the pandemic and internal restructuring' while the 3 CEOs of Booking.com pocketed €28 million in bonuses after receiving €65 million in aid from the Dutch government. P.S.: this information is not confidential. In fact, you can just Google it to see it’s been on the news, therefore it’s public and not revealing any company secrets.

Ventajas

- At the time (2014-2021), wage & benefits were competitive. - Good & international work atmosphere

Desventajas

- Over time, company drive to pressure the CS agents for more and more productivity, led many employees, not recognizing the company they join. Now with the outsourcing of this department, conditions are very likely to worsen.

Ventajas

Empresa con Poca visión de futuro

Desventajas

Es una empresa que cambió drásticamente de una empresa que cuidaba mucho a su empleado a una que el empleado le importa un bledo. No hay ningunas formas de cambio o desarrollo.

Ventajas

Cuenta con grandes profesionales y maneja una gran cantidad de información que te ayuda a aprender muchísimo de este sector. Ofrecen seguro medico. Muy poca, pero alguna flexibilidad horaria.

Desventajas

Hace años que buscan ser una plataforma de viajes integral y no lo consiguen eso hace que los empleados empecemos a creer que no hay norte. El trato al personal ha bajado mucho, han cambiado los valores de la empresa y necesita una renovación.

Ventajas

Sobre todo los beneficios que tenían los trabajadores. Un ambiente agradable de trabajo.

Desventajas

Luego de la venta y traspaso de los empleados a una nueva compañia pues no mas beneficios. Al cambiar de compañia el trato y reglas de juego no son las mismas.