I applied through the career section on the booking.com website. I waited over two months before I received an email asking if I would be available for a brief phone interview. After replying with the times that I am available (I do not have a set schedule so it was a little difficult) I then received an email letting me know my recruiter was not available at that time and that she would be available sometime a week and a half later. so I requested the day off for the interview. During the phone interview, she asked pretty easy questions (why I'm leaving my current job, why I want to work with booking, what my job duties include in my current job) then told me she would like to proceed with the next step: starting a profile with the staffing company (this position is a temp to hire position) and then I would receive an email with a time to meet for a face-to-face interview. Again that interview ended up being two weeks later, but after a tour of the call center, and a laid-back interview with easy questions, I was offered the position on-the-spot.

Disrespectful interview process. After passing the language test online, I was invited to an interview. When the time for the interview came, the first thing that the recruiter told me was that the position had already been filled and they wouldn't be conducting an interview, but they would take my details down for future opportunities. I had spent a great deal of time preparing for the interview and it wouldn't have been difficult for them to send an email or voicemail to let me know in advance that the position had already been filled. I found it extremely disrespectful. There is no need to be so blasé about how you treat people. I don't think they stopped for one minute to think about the time investment I had made for that interview. If that is how they treat interviewees then I would be very wary of how they treat their employees.