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      Búsquedas relacionadas: Opiniones sobre Booking.com | Ofertas de empleos en Booking.com | Sueldos en Booking.com | Beneficios en Booking.com
      Entrevistas de Booking.comEntrevistas para el puesto de Customer Service Team Lead en Booking.comEntrevista de Booking.com


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      Entrevista de Customer Service Team Lead

      27 abr 2017
      Candidato de entrevista anónimo
      Londres, Inglaterra
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Booking.com (Londres, Inglaterra) en abr 2017

      Entrevista

      An initial 45 minute telephone interview with a resourcing officer progressed very positively and I was excited about subsequently being invited to a 4 hour assessment afternoon the following week, which I attended. Having now invested quite a bit of time with the company, I am very disappointed to have not received any feedback whatsoever after this point. A brief email would suffice. This is very contrary to the company ethos that was projected to me and has left me with a negative impression.

      Preguntas de entrevista [1]

      Pregunta 1

      What KPIs have you previously set for your team?
      Responder pregunta
      2

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Team Lead en Booking.com

      Entrevista de Customer Service Team Leader

      23 sept 2024
      Empleado anónimo
      Londres, Inglaterra
      Oferta aceptada
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Booking.com (Londres, Inglaterra)

      Entrevista

      It was for half a day, so a fairly long process. It covered lots of different things, including interview, walk around and team tasks. Follow up interview on a different day

      Preguntas de entrevista [1]

      Pregunta 1

      How would you manage underperformance
      Responder pregunta

      Entrevista de Customer Service Team Leader

      20 abr 2020
      Candidato de entrevista anónimo
      Ámsterdam
      Sin oferta
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 meses. Acudí a una entrevista en Booking.com (Ámsterdam) en dic 2019

      Entrevista

      The worst recruitment process I've had in years. I have applied in November and my first interview was scheduled at the beginning of December. Overall, the recruiter was very friendly and nice, I’ve sincerely enjoyed our cooperation. However, the company has turned out to be highly unprofessional and here’s why. I have successfully passed 2 stages of the process (which took around 2 months). During the second stage of the recruitment process, I was abroad intending to move to the Netherlands in a couple of weeks. Having discussed my planned date of arrival to the Netherlands over email, I was assured that this won’t have any impact on the final decisions and that the date of my arrival works for them perfectly. Before my arrival in the Netherlands, I have received a confirmation that I have successfully passed the second stage of the process. Therefore, the recruiter asked me to share the suitable dates to come to Amsterdam for the in-person interview. Unfortunately, my emails were ignored. 2 weeks after my arrival and the planned date of the interview, after 3 unanswered emails, the company has contacted me to inform that “they needed someone faster”, so they’ve decided to hire another person. I sincerely hope that you treat your current employees better than the potential ones. As a hiring manager, I have never faced something like this in my entire career.

      Preguntas de entrevista [1]

      Pregunta 1

      Standard phone interview questions, questions regarding people management and what takes to be a good team leader.
      Responder pregunta
      1

      Entrevista de Customer Service Team Leader

      11 abr 2019
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Acudí a una entrevista en Booking.com

      Entrevista

      Applied back in January, didn't hear anything not even a generic rejection email, so chased up and finally got a standard phone interview invite via email asking when I would be available to speak. I replied giving a couple of time windows and my landline number to call ( as mobile reception when I am isn't great). Both windows pass without call, so I chased their internal 'recruiter'. I received a missed call on my mobile and no message or follow-up email left. I later discovered by Googling the number this was from Booking. A day or so later, I received the most patronising, arrogant reply along the lines of 'You weren't available, we've moved on, try again next time, have a fantastic weekend!' Needless to say, I was not amused by this, so I outlined my complaint to senior individuals, reasonably expecting an apology and a commitment to investigate their appalling approach. A few days passed and today, I receive a call from the ‘recruiter’ asking why I was unhappy!?! He totally failed to grasp the reasons for my complaint and that coupled with his sheer arrogance and patronsing manner, along with the failure to respond of the senior people I took the trouble to write to makes me feel I've had a lucky swerve, as clearly, this company suffers from a rotten culture eminating from the top and cascaded downwards. What an awful, awful experience! AVOID!!!!

      Preguntas de entrevista [1]

      Pregunta 1

      Didn't get that far unfortunately / fortunately!!
      Responder pregunta