Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Amazon (Kennewick, WA) en oct 2012
Entrevista
The hiring for Amazon is done online. The interview process was two parts for me. The first part was a quick online test, mostly made up of questions where you have to find answers online and copy paste them to word document. Fairly simple, they only gave you ten minutes to complete the task. Next was a formal interview. The had a few questions that were the basic "tell me about yourself." Followed by 15 senario questions when you have shown customer service or have been in those situations.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you clearly had an upset customer but it was not your fault or the companies, and how you went about fixing it.
Phone screen for about thirty minutes. Asked mostly behavioral questions and situational information. Described the role and gave details on the specifics of the job. Didn't get deep into the experience side but asked general questions about experience and qualifications
Everyone was very nice. It was a three step process but I only made it to the second one because I wasnt really prepared, they made A LOT of behavioral questions which I didnt expected to be honest.
Preguntas de entrevista [1]
Pregunta 1
A bunch about the company and their values, which are a lot
My interview experience was positive and insightful. The interviewer was friendly and asked relevant questions. I felt confident, learned new things, and improved my communication and problem-solving skills during the process.
