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      Búsquedas relacionadas: Opiniones sobre Amazon | Ofertas de empleos en Amazon | Sueldos en Amazon | Beneficios en Amazon
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      Entrevista de Customer Service Manager

      10 oct 2016
      Candidato de entrevista anónimo
      New York, NY

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Manager en Amazon

      Entrevista de Customer Service Manager

      16 jul 2024
      Candidato de entrevista anónimo
      Tokio
      Sin oferta
      Sin oferta
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 días. Acudí a una entrevista en Amazon (New York, NY) en sept 2016

      Entrevista

      I applied through their website for the Customer Service Manager position. I got an email saying my qualifications matched the requirements and I would get an online interview via hirevue if I answered four questions. The questions were when I was graduating, whether I would relocate, whether I would work any shift needed and whether I would work overtime if needed. I answered quickly and got an email shortly after, that evening, saying I had 24 hours to complete an automated online interview. I did the interview the next morning. I got all dressed up and recorded my interview answers on a webcam. There were several interview questions. The first few were the questions I already answered about relocating and working all shifts and overtime. Then they asked several more open-ended question to which I had to record a response on my webcam. They gave me a few minutes for each response, and allowed one retake for each. There was also a question requiring a typed in response. The process was quick and easy- although I didn't get past the initial automated webcam interview.

      Preguntas de entrevista [4]

      Pregunta 1

      Tell me about yourself (Recorded response.)
      Responder pregunta

      Pregunta 2

      Tell me about a time you failed and how did you overcome it. (Recorded response.)
      Responder pregunta

      Pregunta 3

      Question about dividing tasks (Typed response.)
      Responder pregunta

      Pregunta 4

      Are there any more reasons you want to work for Amazon that we don't know? (Recorded response.)
      Responder pregunta
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Acudí a una entrevista en Amazon (Tokio)

      Entrevista

      4 rounds of behavioral interview. Need to prepare at least 4-5 successful projects to answer all questions that applied with different leadership principles. Two are within the team and two are bar-raisers.

      Preguntas de entrevista [1]

      Pregunta 1

      Q: How do you use data to solve a problem? Q: Tell me about a time that you dealt with a hostile customer.
      Responder pregunta

      Entrevista de Customer Service Manager

      13 mar 2024
      Candidato de entrevista anónimo
      Bellevue, WA
      Sin oferta
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Acudí a una entrevista en Amazon (Bellevue, WA)

      Entrevista

      It was a couple of individual interviews but then when you got further along, it turned into all day interviews with multiple people. You basically had to be available for an entire day (regardless of what you said your availability for interviews was) and then they would change the time day of with minimal notice.

      Preguntas de entrevista [1]

      Pregunta 1

      Explain how you apply the Amazon Leadership principles to your current job.
      Responder pregunta

      Entrevista de Manager Customer Service

      15 nov 2023
      Candidato de entrevista anónimo
      Londres, Inglaterra
      Sin oferta
      Experiencia neutra
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Amazon (Londres, Inglaterra)

      Entrevista

      Quick, professional and thorough. Focus in the STAR method. First call with the recruiter was incredible helpful. Second call with the area manager was tough, as you have to follow the STAR method in every single question

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a change you implemented that didn't work out as it should
      Responder pregunta