CAREERS TO SMILE ABOUT

The role is responsible for supporting the Cluster Supply Chain team with general customer service administration, order management and order fulfilment and execution support. Key duties include field supply chain communication with different customers and tasks coordination at national and state levels as well as supporting field SC training programs.

• Perform order check and validation. Handle failed deliveries
• Manage order capture, modification, and cancellation processes, ensuring accurate system updates based on requests received from sales or customers.”

• Optimize Logistics – Optimize orders in terms of shipping combinations and create filler order for FTL delivery (if required)
• Perform stock check and confirm quantities with SP – Check product availability/out of stock (stock at hand) and confirm order quantity ; Align on Logistics characteristics
• Handle Block orders: gather information and resolve issue

Who Are We Looking For?

• Internship or initial experience in a similar role is a plus
• Basic to intermediate analytical and numerical skills
• Strong communication and interpersonal skills
• Good working knowledge of Excel and Microsoft Office
• Ability to manage multiple tasks and meet deadlines
• Proactive and results-oriented mindset
• Proficiency in English and Portuguese is a plus