Started talking to the HR person- I got a few tips before having the upcoming calls. Interviewed with two different departments, had 3 calls and didn't get it. Then interviewed for another and had about 3-4 phone calls ending with a presentation. Overall good experience and they got back to me quickly and were honest with me.

Initial phone interview, and two in person interviews. Went smoothly, generally wanted to get an idea of your background experience and knowledge of client sevices industry. Also had to do a presentation.