Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en eBay (New York, NY)
Entrevista
Phone interview was approx 20-25mins, face to face interview was just over an hour.
Mainly example based questions, give me an example of when you went over and beyond, tell me when you dealt with a difficult customer
The process began with a brief initial phone screening to discuss my background and availability. This was followed by a more formal virtual interview with the hiring manager. We discussed specific customer service scenarios, conflict resolution strategies, and how to maintain high satisfaction ratings while working in a fast-paced environment. The conversation was professional and focused heavily on interpersonal skills and problem-solving abilities.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to deal with a particularly difficult or frustrated customer. What steps did you take to resolve their issue, and what was the final outcome of that interaction?
Talked to a recruiter, said great things and I fit the role perfectly, would follow up with hiring manager. Week later, then said, not a good fit. Was sad about the lack of transparency.
Very complex tests before the interview it was like they needed a rocket scientist vs a representative and it was very lengthy so it was redundant and unnecessary I believe
Preguntas de entrevista [1]
Pregunta 1
Questions that did not pertain to the job whatsoever
