Envié una solicitud electrónica. El proceso duró más de 1 semana. Acudí a una entrevista en eBay (New York, NY) en oct 2022
Entrevista
The entire process took approximately 2 weeks.
After the application is submitted, there are a couple of assessments and a typing test.
If passed, there is a Hirevue interview with basic interview questions that are self-recorded.
Next, a phone screening with a recruiter.
Lastly, a video interview with a supervisor.
The process began with a brief initial phone screening to discuss my background and availability. This was followed by a more formal virtual interview with the hiring manager. We discussed specific customer service scenarios, conflict resolution strategies, and how to maintain high satisfaction ratings while working in a fast-paced environment. The conversation was professional and focused heavily on interpersonal skills and problem-solving abilities.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to deal with a particularly difficult or frustrated customer. What steps did you take to resolve their issue, and what was the final outcome of that interaction?
Talked to a recruiter, said great things and I fit the role perfectly, would follow up with hiring manager. Week later, then said, not a good fit. Was sad about the lack of transparency.
Very complex tests before the interview it was like they needed a rocket scientist vs a representative and it was very lengthy so it was redundant and unnecessary I believe
Preguntas de entrevista [1]
Pregunta 1
Questions that did not pertain to the job whatsoever
