Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en eBay (Draper, UT)
Entrevista
The first step was a quick typing test and a remedial internet test. Then the HR recruiter brought you in for a short interview. Then later I was interviewed by 2 current supervisors in the account management dept.
Preguntas de entrevista [1]
Pregunta 1
They had me do a fake phone call to a company explaining why they should sell on eBay. It was a little difficult and I was glad that I had studied about eBay before the interview. I thought it was odd though because I never once cold called a company to tell them to sell on eBay.
The process began with a brief initial phone screening to discuss my background and availability. This was followed by a more formal virtual interview with the hiring manager. We discussed specific customer service scenarios, conflict resolution strategies, and how to maintain high satisfaction ratings while working in a fast-paced environment. The conversation was professional and focused heavily on interpersonal skills and problem-solving abilities.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to deal with a particularly difficult or frustrated customer. What steps did you take to resolve their issue, and what was the final outcome of that interaction?
Talked to a recruiter, said great things and I fit the role perfectly, would follow up with hiring manager. Week later, then said, not a good fit. Was sad about the lack of transparency.
Very complex tests before the interview it was like they needed a rocket scientist vs a representative and it was very lengthy so it was redundant and unnecessary I believe
Preguntas de entrevista [1]
Pregunta 1
Questions that did not pertain to the job whatsoever
