Zillow's interview and hiring process for there "Inside Sales Consultant" position feels more like a cattle drive than a search for quality sales people. Their recruiting staff has no professional tact and is completely un-organized and not on the same page within their own department. Let me just break down how the whole process worked from start to finish:
1. I saw that their Seattle office was hiring Inside Sale people and I had a friend who works for them refer me to a recruiter.
2. He then called me and said that the recruiter liked the looks of my resume and that she would be calling me later that day for a phone screen (those were the recruiters exact words to my friend)... However, that day came to pass and the recruiter never called.
3. Two days later I finally got a call from the recruiter for my first phone screen, that conversation went well, so she then set up my second phone interview with a Sales Manager. The Sales Manager was much more on top of it than the recruiter and he actually called me when he was scheduled to (imagine that). That phone interview also went well and I was then told by the Sales Manager that a different recruiter would be calling me to se up a face-to-face interview.
4. I showed up for the face-to-face interview which lasted about an hour (with multiple Sales Managers) and then I was sent on my way home. The recruiter told me after the interview that they were looking to hire people quickly and that I would be receiving a call the next day to let me know either yes or no... Once again, the recruiter didn't call the next day. THREE DAYS LATER, she sent me a generic e-mail stating; "thanks for your interest, but we're pursuing other candidates). Not even a phone call.
5. I wanted a reason why they chose not to go with me, so that I could better myself for future interviews as I job search, so I called the recruiter... No answer, so I left her a voicemail. She never returned my call, so I sent her an e-mail. She never returned that e-mail either.
6. To top it all off, six days later I ended up getting an e-mail from a different Zillow recruiter asking me to call him because he thinks I'd be a great fit for their Inside Sales Position.........
So, if you like run-arounds with big corporations, people not keeping their commitments, and being ignored once you're (apparently) "out of the running", Zillow is definitely the company for you!