Had a screening interview with the internal recruiter, who then passed me on to meet the hiring manager very quickly afterwards. Interviews via webcam were arranged in quick succession with other managers from SF and EMEA the following week - this part went surprisingly quickly. Discussing the role with these managers it was clear there were varying perspectives on what the core role responsibilities would/should be. I was then set an analytics assessment (heavily redacted dump of customer and transaction data in a googlesheet), the brief was to present insights. I worked for more than a week over CNY to analyse, profile and build a powerpoint deck, which I presented in person. However I was in and out the door within 1/2 an hour with very few extra questions - and within a day HR emailed that they were moving forward with other candidates because I was not technically heavy lifting enough - this 'capability' was never tested. Emails I sent to get general feedback on my profile, and interview performance went unanswered. It was a lot of work to get nowhere and learn very little. The whole process would have left a better impression if someone I had just taken the time to give some feedback. For a company who sells customer service software, where is the follow through and resolution?