Trabaja en Zendesk | Glassdoor.es

Resumen de Zendesk

San Francisco, CA (Estados Unidos)
De 1001 a 5000 empleados
2007
Empresa privada (cotiza en bolsa) (ZEN)
Software empresarial y soluciones de red
De 100 a 500 millones (EUR) por año
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on ... Leer más

Objetivo: At Zendesk, our goal is to help bring companies and their customers closer together. We know that communication is the key to happy relationships, so we build software that makes customer conversations easy and more productive.

Zendesk – ¿Por qué trabajar con nosotros?


Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use.

undefined

Today we're different, but still the same

Since then, the company has grown. The software is now built all over the world, by a growing group of talented, charming people. The offices are bigger and we have real desks, but we’ve held on to the spirit with which we began: be genuine, listen to customers, and keep it beautifully simple.


Keeping it "beautifully simple"

To us, something is beautifully simple when design and function work together to solve a problem. For Arne Jacobsen, that meant making a chair look like an egg. At Zendesk that means taking design elements that people have grown to expect from consumer software and incorporating them into an easy-to-use platform that simplifies the tough work of customer service.


The fastest path to better communication

Zendesk streamlines your support with time-saving tools like ticket views, triggers, and automations. This helps

you get straight to what matters most — better customer service and more meaningful conversations.

Create one beautiful destination for all your customer
self-service needs

Serve up customer service with an online destination for 24/7 support to help your customers answer their own questions. With Help Center you can build a knowledge base, community, and customer portal that fits in seamlessly with your brand in a matter of minutes.

 

Zendesk is creating a revolutionary customer-centric company full of talented, enthusiastic people who enjoy coming to work every day. We keep sane working hours, while still taking care of business, and believe in being ourselves on and off the job.

Opiniones sobre Zendesk

  • «La mejor empresa de Software para trabajar»

    StarStarStarStarStar
    • Conciliación de la vida laboral y personal
    • Cultura y valores
    • Proyección profesional
    • Remuneración y beneficios
    • Dirección ejecutiva
    Empleado actual - Sales Development Representative en Ciudad de México (México)
    Empleado actual - Sales Development Representative en Ciudad de México (México)
    Recomendable
    Perspectiva positiva
    Valoración positiva del Director general

    He trabajado a jornada completa en Zendesk (Más de un año)

    Ventajas

    Es una empresa que lleva corto tiempo en México, están creciendo aceleradamente y la cultura laboral de Zendesk es colaborativa. Excelentes beneficios y cuidan mucho a sus empleados.

    Desventajas

    Por el momento no encuentro desventajas.

    Consejos para la Dirección

    Hay que cambiar la idea de jefe-subordinado. Algunas personas que vienen de ambientes laborales godinez les cuesta trabajo adaptarse a la cultura colaborativa y en lugar de ver que todos somos iguales pero con diferentes funciones, tienen en la cabeza puestos altos para subordinar a los demás, eso es muy mexicano y no veo que se dé en otras oficinas de Zendesk.

Ver las 500 opiniones

Fotos de Zendesk

Foto de Zendesk de Our new office space
Foto de Zendesk de Our people.
Foto de Zendesk de Office life in Copenhagen.
Foto de Zendesk de Alice in Wonderland themed Holiday Party!
Foto de Zendesk de Our people.
Foto de Zendesk de Our Office Space
Ver todas las fotosVer todo

Entrevistas de Zendesk

Experiencia

Experiencia
51%
13%
36%

Entrevista conseguida

Entrevista conseguida
57%
20%
15%
3
2
2
1

Dificultad

2,8
Normal

Dificultad

Difícil
Normal
Fácil
  1.  

    Entrevista para Junior Software Engineer

    Candidato de entrevista anónimo
    Sin oferta
    Experiencia neutra
    Entrevista normal

    Solicitud

    Envié una solicitud electrónica. Acudí a una entrevista en Zendesk.

    Entrevista

    I applied for this job after previously working as an intern with Zendesk.
    Due to my previous experience, I was bumped up to the final round of interviews. The process took around 3 hours, with each interview session taking roughly 45 minutes. It involved a pair coding session with an engineer of theirs that was focused on gauging my coding level and process rather than finding a solution.
    The other 2 sessions were questions from other engineers, mostly soft skills and behavioural questions, with some more technical questions thrown in.

    Preguntas de entrevista

Ver las 327 entrevistas

Premios y reconocimientos de Zendesk

  • Best Places to Work in the Bay Area, San Francisco Business Times, 2014
  • Great Place to Work, Great Place to Work Institute, 2016
  • The Best Cloud Computing Companies And CEOs To Work For, Business Insider, 2016
  • Best Places to Work in the Bay Area, Fortune, 2017
Ver más

¿Trabajas en Zendesk? Comparte tu experiencia

Zendesk
  • Star
  • Star
  • Star
  • Star
  • Star
 
Haz clic para valorar
o