Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Wix (Kyiv, ) en abr 2021
Entrevista
The process included a multi-step language proficiency test, an interview with a Team Lead, and an HR interview as a final stage. Interviews were generally focused on my previous experience, as well as some hypothetical scenarios to see how I would approach specific work-related cases.
Preguntas de entrevista [1]
Pregunta 1
How would you assist a frustrated user asking a refund
Solicité el puesto a través de un captador. El proceso duró 2 semanas. Acudí a una entrevista en Wix en ago 2024
Entrevista
5 steps
Telephone call with a team head
Simulation with a team head
Frontal inerview
Hr interview
Job Offer
Thay were very kind and well orgenized
Behave with ampthy and positive attitude
Preguntas de entrevista [1]
Pregunta 1
Have you had experience working in a job that includes targets
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Wix (Kyiv, ) en jun 2024
Entrevista
The interview process took place in three parts.
The first was just a phone check, which took around 15 minutes. The second part was the call with the test assignment, which took around 30 minutes; the last was a professional interview for around one hour and 15 minutes.
I don't see the point of the second part of the interview process, which was the test assignment on a Google Meeting, and it was just a test simulation of the Live Chat. I wasted 30 minutes of my day joining the call and doing this live simulation chat without a camera and microphone. The professional interview got even worse because I had never experienced so many detailed questions about my life; I got the feeling that the interviewer just wanted to know what I did from birth till the moment of the interview.
Preguntas de entrevista [1]
Pregunta 1
Why did you choose to apply for the Customer Care Expert?
Solicité el puesto por otro medio. El proceso duró 2 semanas. Acudí a una entrevista en Wix (Cedar Rapids, IA) en ago 2023
Entrevista
There will be three interviews. It will start with HR, then team leaders or managers, then a final boss! The tests are super easy and if they seem tricky, the job might not be for you..
Preguntas de entrevista [1]
Pregunta 1
How is customer care different from customer support?
