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      Búsquedas relacionadas: Opiniones sobre UnitedHealth Group | Ofertas de empleos en UnitedHealth Group | Sueldos en UnitedHealth Group | Beneficios en UnitedHealth Group
      Entrevistas de UnitedHealth GroupEntrevistas para el puesto de Customer Service Supervisor en UnitedHealth GroupEntrevista de UnitedHealth Group


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      Entrevista de Customer Service Supervisor

      17 sept 2012
      Candidato de entrevista anónimo
      Cypress, CA
      Oferta rechazada
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró más de 2 meses. Acudí a una entrevista en UnitedHealth Group (Cypress, CA) en nov 2011

      Entrevista

      Application done online and in most cases you will take a personality profile questionnaire following the actual application. You must do it, if you don't or you don't complete it in one sitting you won't move on to the next stage. It takes about :30 - :45 min if you stop in the middle you will not pass the test. If you pass the test HR will look at the app and schedule an interview. The urgency as well as the volume of applications will determine how long you will wait for the call. It can be a day, week, or month. You may have a phone interview to get basic info about you and provide you more details about the company and work schedules. If interested you will be brought in for an in person with HR. Maybe take another online test. Based on results and urgency you may be scheduled for 1 or 2 leadership interviews. They will ask you to prepare a presentation on a topic and present it to a group. The presentation may be done on the web. Ask about travel requirements many trainers travel 40+% of the time and are not allowed to come home but once every 2 or 3 weeks. Also limited to $40 a day which in many cities won't get much. Be prepared to be low balled, salary is the only thing they will negotiate on although they won't budge much.

      Preguntas de entrevista [1]

      Pregunta 1

      Most questions are targeted selection. "Explain a time when you ......" (had to work with a difficult coworker, saw someone not providing good customer service, etc)
      Responder pregunta
      2

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Supervisor en UnitedHealth Group

      Entrevista de Customer Service Supervisor

      17 nov 2022
      Candidato de entrevista anónimo
      Detroit, MI
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en UnitedHealth Group (Detroit, MI)

      Entrevista

      The interview process was HORRIBLE! I spoke to a recruiter and her rooster was crowing in the background the whole time. She never got back with me after telling me she wanted to schedule me for next steps. I emailed her with no response. They need a revamp on their recruiting process. ITS BAD!

      Preguntas de entrevista [1]

      Pregunta 1

      She asked about my work experience.
      1 respuesta
      9

      Entrevista de Customer Service Supervisor

      26 oct 2017
      Candidato de entrevista anónimo
      Brentwood, TN
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en UnitedHealth Group (Brentwood, TN) en oct 2017

      Entrevista

      I completed a video interview for this position. I received an email within hours of applying asking me to complete this process within 48 hours, It is done via the internet and is recorded.

      Preguntas de entrevista [1]

      Pregunta 1

      Name one thing you have learned while working.
      Responder pregunta

      Entrevista de Customer Service Supervisor

      5 oct 2015
      Empleado anónimo
      Sugar Land, TX
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en UnitedHealth Group (Sugar Land, TX) en oct 2015

      Entrevista

      I applied online for a Customer Service Supervisor position and a week later was contacted by UHG Recruitment Department to setup a phone interview. The phone interview went well the recruiter was prompt at calling at the agreed time. He was very friendly explained the process thoroughly before beginning. Additionally the recruiter allowed an opportunity at the end for questions.

      Preguntas de entrevista [1]

      Pregunta 1

      The interview was conducted via phone by HR Recruitment, it took about 30 - 35 minutes. As expected they were all behavioral based questions only 3 towards the end of the interview the remaining time was spent discussing past employment history.
      3 respuestas
      6