Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en THG (Northwich, England)
Entrevista
Positive and lots of feedback in the interview process, friendly and really welcoming, questions as you'd expect going for a customer care role, communication was good with call and email contact follow up. Overall what I'd of expected.
Preguntas de entrevista [1]
Pregunta 1
What does customer experience mean to you? What have you done in previous roles to promote excellent customer care? Questions around decision making, product and some specialist areas (Beauty related questions tied to experience)
Solicité el puesto en persona. El proceso duró 3 días. Acudí a una entrevista en THG (Northwich, England) en oct 2024
Entrevista
After applying via Indeed I received a phone call. This lasted about 20-30 minutes & I was offered a by face to face interview in the office. I thought their hiring process was very responsive & proactive.
Preguntas de entrevista [1]
Pregunta 1
When have you experienced poor customer service & how did that impact your relationship with that company?
Envié una solicitud electrónica. Acudí a una entrevista en THG
Entrevista
Multiple people in a meeting talking, no formal interviews, asked very basic information about yourself and then was taken on for the role which I had applied for weeks earlier
