Shell Energy Retail ahora forma parte de Octopus Energy. Shell Energy Retail Limited in the UK is wholly owned and fully operated by Octopus Energy Limited. As of 1 December 2023, Shell Energy Retail Limited is no longer a part of the Shell Group of Companies.
Preguntas de entrevista para el puesto de Customer Service Representative en Shell Energy Retail
Actualizado el 29 mar 2023
según 10 valoraciones
Dificultad
Media
Experiencia
Neutra
Cómo otros consiguieron una entrevista
90 %
Solicitud electrónica
Solicitud electrónica
10 %
Agencia de empleo
Agencia de empleo
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Envié una solicitud electrónica. Acudí a una entrevista en Shell Energy Retail (Coventry, Inglaterra)
Entrevista
The interview is done in three stages, including a role play at the final stage. Decision is given up to a week later. Management conduct the interviews and they’re lovely. Really put me at ease and i didn’t feel stressed or pressured.
Preguntas de entrevista [1]
Pregunta 1
What does good customer service mean to you Roleplay with management
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Shell Energy Retail (Coventry, Inglaterra) en abr 2022
Entrevista
It was a pretty short interview process. they mainly asked strength based questions, the interviewer was nice and helped every step along the way. You then proceed to a three hour long assessment.
Envié una solicitud electrónica. Acudí a una entrevista en Shell Energy Retail
Entrevista
All good and prof essional. Would rec ommend this employer. Two interv iews follo wed by a final call with the manager. Every one was very friendly and supp ortive.