Interviewed for the CSR position. I interviewed two managers and one director. Interview question consisted your typical interview questions. Your work history, skills, strengths, etc. The interview with the 2 managers were cordial but the director was apparently in a bad mood and sleepy when he walked in. He was yawning the during the whole interview and acted like he did not want to be there. The recruiter was very friendly in person and on the phone but was very flaky and did not return emails and forget to answer questions.