Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en Plusnet
Entrevista
Online application followed by a 45 min phone interview and 30 mins face to face interview. Had to wait for the face to face interview as the interviewers weren't aware that interview is taking place that day!! But otherwise it was a friendly easy interview
Preguntas de entrevista [1]
Pregunta 1
Give an example of when you had a difficult customer and what was the outcome
Envié una solicitud electrónica. El proceso duró 3 días. Acudí a una entrevista en Plusnet (Sheffield, Inglaterra) en ene 2019
Entrevista
Two stage Telephone interview Then final stage interview with team leader Competency questions Asks you for your understanding of the role and the company. Was hired on the same day of final interview - companies who hire on spot or that fast tend to have a high turn over - which can confirm - they have a high turn over
Preguntas de entrevista [1]
Pregunta 1
Why do you want to work for PlusNet? How would you deal with irate and frustrated customers?