Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Netflix (Orem, UT) en may 2016
Entrevista
So to echo everyone who has reviewed before me, to get a CSR position is quite the long road. I originally applied through indeed.com. About a week later got a link from them saying they wanted me to do a digital interview. After the digital interview, they contacted me via phone for another interview. On the phone I was offered a in person interview for later that week.
There were a few other people, besides me who were in the group interview. First part was a PowerPoint presentation showing us how Customer service at netflix is different than your typical call center, which I thought was awesome.
Then they give you a tour of the call center which was pretty big (compared to where I work) and then they have you do a one on one interview-role play with a supervisor. It's really not as bad as people make it out to be. Just stay relaxed, be genuine (like you're talking to a friend) and not too robotic.
Reading the reviews and experiences here made me kinda paranoid going into the interview, but I don't feel like it was that hard. Just got my job offer (2 days after my interview) and I accepted! Just relax, be cool and confident!
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time that you gave constructive criticism, and what was the end result?
Got to very last stage.
Process was:
1 30 min interview with HR
1 30 min interview with Hiring Manager
3 30 min interviews with three stakeholders (people you'd work with if you got the role)
Preguntas de entrevista [1]
Pregunta 1
Why Netflix?
Why Account Management?
What do you see the challenge for Netflix be?
Solicité el puesto a través de un captador. Acudí a una entrevista en Netflix
Entrevista
HR, Manager, Panel Interview - included people on variety of teams, and in-person interviews. There were a total of 5 or 6 rounds of interviews. The in-person interview was last step before hiring.
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en Netflix
Entrevista
Straightforward process, with 3 interviews: recruiter, hiring manager, peer interview. highlighting so much on the experience you have, quite chaotic but transparent with the process and what they are looking for. Very performance based.
