Referred by networking connection... I was under-qualified... Initial interview and they told me to take my SIE to move forward with process.. Passed SIE... Follow-up interview was with two people, one manager and another employee... The manager told me that the employee was having her performance review done simultaneously... Basically gave me the impression that they were not seriously considering me as a potential CSA and were looking to test out the employee's interviewing skills. I asked for feedback at the end of the interview and the employee under performance review told me to narrow down my career search. Reflecting on this, they totally brought me not seriously considering me, but I was not at all qualified. Appreciated the entire process and treated the entire experience as a learning experience of the inner workings of high finance and how they take no BS.

The interview process was very straightforward and professional. I was asked a mix of behavioral and situational questions, mostly focused on my past experience supporting financial advisors, handling client interactions, and working with account documentation. The interviewers were friendly and wanted to see how I would manage multiple tasks, stay organized, and communicate with both clients and advisors. Overall, it felt more like a conversation than a high-pressure interview, and it was clear they were looking for someone dependable and detail-oriented.