Envié una solicitud electrónica. El proceso duró más de 1 semana. Acudí a una entrevista en Intuit (Pittsburgh, PA) en dic 2015
Entrevista
After passing the online proficiency test then a phone interview was scheduled. The phone interview was half the normal interview questions and half mock phone calls. Lasted about an hour. Ask questions like your background in customer service, ever dealt with a difficult customer, etc. Then asked tax questions where you could use the internet to find the answers.
Preguntas de entrevista [2]
Pregunta 1
What is the difference between a tax credit and tax deduction?
Envié una solicitud electrónica. Acudí a una entrevista en Intuit (New York, NY)
Entrevista
The interview process went well. There were 2 parts. The first was a preliminary with the recruiter. There was an overview of the position offered, requirements, and responsibility. The second was a simulation of customer interaction.
Solicité el puesto a través de una agencia de empleo. El proceso duró 2 días. Acudí a una entrevista en Intuit (Tucson, AZ) en ene 2017
Entrevista
A recruiter called me for a phone screen. This process lasted a whopping 12 minutes. The recruiter talked more than I did. She would let me answer questions but then never asked for any clarification on any of my answers. Also she seemed rushed , possibly not interested in hearing my answers. She spoke at me but not to me.
Preguntas de entrevista [1]
Pregunta 1
What would you do if a customer says our online resources do mot match what the IR has posted at their website ?
Envié una solicitud electrónica. El proceso duró 3 días. Acudí a una entrevista en Intuit
Entrevista
I applied online directly with Intuit on a Friday and was immediately sent some assessments to complete on call center/customer service/computer skills and behavior decisions. I passed them both bc I was called on Monday for a phone interview with the recruiter. She set me up an in person interview with a manager for Wens. Mostly STAR method questions. Easy going conversation on past experience and skills. No trick questions. Went over the role and expectations. I was called within a few hours and offered the position.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you had to meet a deadline.
Describe a time when you went above and beyond for a customer.
