Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Intuit (Tucson, AZ) en sept 2014
Entrevista
Applied online directly through Intuit, had an online quiz, setup a time for a call with HR for a phone interview, then had an in-person interview. The process was fairly quick but they scheduled me for the wrong day so my interview was a bit informal.
Preguntas de entrevista [1]
Pregunta 1
Name one situation you excelled in customer service
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Intuit en dic 2024
Entrevista
The interview process was three rounds. First, was a call with a recruiter. Second, was a longer call with a manager. The third round was the longest. Applicants must present an autobiographical slide show reviewing their background and accomplishments. After the presentation, a role-play type interaction was expected. For the level of the position asking this of applicants is too much. Ultimately, after completing all three rounds, I never heard an answer about the job.
Preguntas de entrevista [1]
Pregunta 1
Can you prepare a slide show about who you are, your work/education history, and two accomplishments and share it with a hiring panel?
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Intuit (Mississauga, ON) en jul 2014
Entrevista
I applied online. Almost immediately I received an email to do an online assessment, which took about 45 minutes. The online assessment has 3 parts: behavioral questions, spelling and grammar test, and interactive call center role playing. After that, several emails back and forth to set up a telephone interview a few days later. Telephone interview is about 1/2 hour. My telephone interview was with an HR Intern, so I even wonder if she was a student. A couple of days later I got a rejection email.
Preguntas de entrevista [2]
Pregunta 1
They used the STAR model to ask behavioral questions. Tell me about a time when you dealt with a difficult customer. They wanted a very specific situation, not in general how would you handle a difficult customer. Tell me about a time you went over and beyond to serve a client.