Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Groupon (Boston, MA) en mar 2024
Entrevista
Had to provide my history of employment. Shared more about my customer service skills. Both good and bad moments. Explained how I would resolve different high conflict situations. This then led to more sharing of differetn tupes of consumer experiences. Sharing as well if I had use the application before and any feedback.
The interview process is simple and they're 4 rounds as listed below;
1. GD
2. Versant test
3. Manager round (Email writing)
4. HR round (Salary discussion)
Once selected, you'll be given the offer letter and you can join.
Preguntas de entrevista [1]
Pregunta 1
They'll ask you write an email based on a customer's issue.
The process was great and expectations were clearly communicated. The person that interviewed me was very energetic. They spoke to me about the history of the role and what they needed within the position.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had a difficult situation. How did you handle it?
Envié una solicitud electrónica. Acudí a una entrevista en Groupon (Bengaluru)
Entrevista
It was easy and was able to crack it. Basic interview rounds and good company to work with. You can go for it if you are interested to work in customer service and okey with night shifts.
Preguntas de entrevista [1]
Pregunta 1
Previous experience and customer experience related questions
