Solicité el puesto en persona. El proceso duró 2 meses. Acudí a una entrevista en Groupon (Kansas City, MO) en sept 2014
Entrevista
Very easy and laid back. they where doing a hiring fair in a local hotel where you can fill out a app online and do a interview on the spot. which was awesome. some of the interviewers where managers over other customer support employees so they knew what to look for. they did require us to take a computer skills test; and a mock trouble shooting example in the interview.
Preguntas de entrevista [1]
Pregunta 1
how have or word you handle a customer who is upset and enraged during a call?
Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en Groupon (Bengaluru) en mar 2022
Entrevista
4 rounds of interview, 1. Group discussion
2. Technical test - typing test
3 manager round
4. HR round
Manager round is where you will get selected for the job, HR round is just a formality about salary discussion and document submission and benefits offered by the company.
Preguntas de entrevista [1]
Pregunta 1
What if a customer ordered a product and he didnt recieve the product yet , but he needs it urgently due to some emergency
Envié una solicitud electrónica. Acudí a una entrevista en Groupon (Chennai) en ago 2019
Entrevista
First round was Gd ,then the Voice and accent round and finaaly the area manager round and then the HR round so The process seems to be pretty easy and it tooks a 2 day process
Preguntas de entrevista [1]
Pregunta 1
just tell about yourself and what is groupon does in this role
Solicité el puesto por otro medio. El proceso duró 1 día. Acudí a una entrevista en Groupon en oct 2017
Entrevista
3 round of interview group discussion online test and the ops round of you clear the first round then it's easy but they take more time to conduct this, the online test was a bit tricky
