Envié una solicitud electrónica. Acudí a una entrevista en Groupon (Chicago, IL) en feb 2015
Entrevista
You will get a phone interview, an in office interview with a test of computer literacy and then hired based on results. The tend to hire hip nerds. People ho are into comics, and fashion, very diverse. No drug test, no background check. Just have a customer service and call center background with troubleshooting experience and you are in. If you want to be in or a short period of time. 3 years seem to be about the average max, 1 year is an overall average.
Preguntas de entrevista [1]
Pregunta 1
Tell us about your last job, what was a difficult customer experience, when have you gone above and beyond for a customer, and all computer related questions. Very basic
The interview process is simple and they're 4 rounds as listed below;
1. GD
2. Versant test
3. Manager round (Email writing)
4. HR round (Salary discussion)
Once selected, you'll be given the offer letter and you can join.
Preguntas de entrevista [1]
Pregunta 1
They'll ask you write an email based on a customer's issue.
The process was great and expectations were clearly communicated. The person that interviewed me was very energetic. They spoke to me about the history of the role and what they needed within the position.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had a difficult situation. How did you handle it?
Envié una solicitud electrónica. Acudí a una entrevista en Groupon (Bengaluru)
Entrevista
It was easy and was able to crack it. Basic interview rounds and good company to work with. You can go for it if you are interested to work in customer service and okey with night shifts.
Preguntas de entrevista [1]
Pregunta 1
Previous experience and customer experience related questions
