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      Entrevista de Customer Happiness Agent

      27 jun 2015
      Candidato de entrevista anónimo
      San Diego, CA

      Otras opiniones sobre las entrevistas para el puesto de Customer Happiness Agent en GoFundMe

      Entrevista de Customer Happiness Agent

      22 abr 2021
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 5 semanas. Acudí a una entrevista en GoFundMe en mar 2021

      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 días. Acudí a una entrevista en GoFundMe (San Diego, CA) en jun 2015

      Entrevista

      I had a phone interview with a woman named Susan. She was great and asked all the appropriate questions like, "Tell me about a time at your current job where you encountered a problem and solved it," or "Tell me about the volunteer work you have done." The interview lasted about 30 minutes.

      Preguntas de entrevista [1]

      Pregunta 1

      She also asked, "What would bring to the table working for this company?"
      Responder pregunta
      1

      Entrevista

      The process took a very long time. It started with a test, there are many examples of the topics that were covered in the written text here on previous Glassdoor posts. After the written exam, I was contacted for a phone interview with a recruiter in the US. It was very short and I was delighted to move on to the next interview. Although I was expecting an interview, it was a remote test to evaluate my english skills. I didn't like that there were other candidates at the beginning of the call. It felt like they wanted candidates to know there were other people there fighting for the same job, and it made me feel very uncomfortable. The test was very complicated. After hearing I passed, I was even happier to move on to the next interview. It was all done remotely and I got to talk to some people in Dublin. The whole interview took more than 2 hours. I was exhausted at the end, but I thought that it went really well. There was a shadowing session and also an informal chat with a current employee. After this round, I was invited to the final interview. This was also supposed to be an informal chat, but this time there was only a person present, a manager. I don't know what happened, but I think this one didn't go as well because I was told at the end of it to wait at least 2 more weeks for an update. I didn't hear anything else from them, so after about 2 weeks I decided to send in an email to check in with recruiter. To my disappointment, I received a standard rejection email that left me feeling very cold. Thankfully, I had read other people's reviews here on Glassdoor that described a similar experience, so I wasn't completely unprepared. However, the disappointment I felt was huge as I really felt that the 2+ hours interview went really well and felt that the final interview would be just a formality. My disappointment was also increased by the fact that I had to write an email to get a response. I believe that if I hadn't, I would never have heard back from them. I would probably still be here waiting. All in all, it was a very disappointing experience, especially considering all the time that I took preparing for and participating in the interview process. If you decide to apply for this company, be prepared. It is a very long process, and there is no guarantee that it will end well for you.

      Preguntas de entrevista [1]

      Pregunta 1

      How do you handle work-life balance? What do you think will be the most difficult part of the job for you? Tell me about troubleshooting steps for uploading a picture.
      Responder pregunta
      1

      Entrevista de Customer Happiness Agent

      26 oct 2020
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en GoFundMe

      Entrevista

      It's a somewhat long process, but well worth it! It starts with an online application, then a phone interview. If you get through the phone interview, you'll be interviewed in the office by 2 groups of 2 people.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a time where you were challenged at work and how you dealt with it
      Responder pregunta

      Entrevista de Customer Happiness Agent

      1 may 2020
      Candidato de entrevista anónimo
      Dublín, Dublín
      Sin oferta
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en GoFundMe (Dublín, Dublín) en abr 2020

      Entrevista

      I applied through their website. After more than one month, a HR recruiter contacted me and told me to answer the questions many people have already provided here. Once passed this test, I was scheduled for a video interview with the recruiter from San Diego. No more than 15 minutes, really quick. She is extremely nice and the interview is not complicated. I don't know how they decide whether you passed or not, they don't give any clue. I received an e-mail from her the following day to let me know I hadn't made it onto the next stage of the process.

      Preguntas de entrevista [2]

      Pregunta 1

      Tell me about yourself
      Responder pregunta

      Pregunta 2

      Why GoFundMe?
      Responder pregunta