Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Crossover for Work en ago 2019
Entrevista
Very extensive interview comprising of 5 rounds of online tests and 3 rounds of Video calling using their Video conferencing tool. I really enjoyed the entire process and was excited to know that i got an offer and an invitation to join their elite Remote camp university . The last 3 rounds of video interview gave me an insight on the level of competence and class of the top rung of the support stream . I have never come across such an extensive interview process ever in my 7 years of experience. The company does invest time in filtering out the best fit.
Preguntas de entrevista [1]
Pregunta 1
1 What would a typical day be like for you as a support consultant?
2.Toughest challenge/issue you faced and what you did to resolve the issue
3. Whats the best and worst thing about this role ?
4. Technical questions on networking
5. How would you handle issues . would you do research by yourself? if yes, How?
6. Would you be hesitant to ask for help from peers?
7. How many tickets do you resolve in a week ?
8. Would you be resistant to change in processes frequently?
9. How many products are you willing to learn ?
10. Technical competencies on Unix,DB
11. what feedback do you get from peers and managers about you ?
Envié una solicitud electrónica. Acudí a una entrevista en Crossover for Work en jul 2020
Entrevista
I was born and raised in the UK and I could not pass that dumb language proficiency test probably because their AI was unable to perform a successful spectral analysis on my accent. Even though the result of my Cognitive Aptitude test placed me among the top 9% of candidates (that's what they said), I couldn't advance to the next assessment. TL:DR 2 wacky hours of me wanting to kill myself.
Preguntas de entrevista [1]
Pregunta 1
Several Aptitude tests and pattern recognition games