Hi, Thank you for taking the time to write about your experience. We were really disappointed to read about your interview process — definitely not cool, and we're really sorry. We'll discuss your feedback with the team immediately. We will work to make sure that all recruiters follow up with their candidates regardless of the outcome. Last year, we implemented a candidate experience survey and we are using those results and Glassdoor feedback to continuously improve our candidate experience. Again, we're very sorry about the confusing situation. At Square, we are always striving to provide the best candidate experience possible and your post will help us improve the process. Thank you for sharing. Best, The Square Talent Team