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      Búsquedas relacionadas: Opiniones sobre American Express | Ofertas de empleos en American Express | Sueldos en American Express | Beneficios en American Express
      Entrevistas de American ExpressEntrevistas para el puesto de Customer Service Professional en American ExpressEntrevista de American Express


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      Entrevista de Customer Service Professional

      7 jun 2015
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia positiva

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Professional en American Express

      Entrevista de Customer Service Professional

      22 nov 2021
      Empleado anónimo
      Kuala Lumpur
      Oferta aceptada
      Entrevista normal

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. El proceso duró 4 semanas. Acudí a una entrevista en American Express en abr 2015

      Entrevista

      First I had to speak with a recruiter for around 20 minutes, he asked me basic questions such as why I was interested in the position and why I had chose to apply to Amex. Only hours later I got to know that I "passed" and got to the real interview, which was with the actual supervisor of the project. That interview took place around a week later and took about one hour. This time there were two people talking to me, and the questions went more in depth. Typical situation and behavioral questions.

      Preguntas de entrevista [1]

      Pregunta 1

      Have you ever been on a team where someone was not pulling their own weight? How did you handle it? What's the most difficult decision you've made in the last two years and how did you come to that decision? Describe how you would handle a situation if you were required to finish multiple tasks by the end of the day, and there was no conceivable way that you could finish them.
      Responder pregunta
      1
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en American Express (Kuala Lumpur) en nov 2021

      Entrevista

      The interview process can be lengthy, but i guess it shows their integrity in selecting the right candidates. They are very thorough in making sure you’re right for the job. The interviewers were very friendly and accommodating as well.

      Preguntas de entrevista [1]

      Pregunta 1

      Would you be able to handle stress and stay on?
      1 respuesta

      Entrevista de Customer Service Professional

      30 nov 2021
      Candidato de entrevista anónimo
      Sunrise, FL
      Sin oferta
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en American Express (Sunrise, FL) en abr 2021

      Entrevista

      There were three rounds....First two were on phone and the final interview was a group interview of the finalists on Zoom. (video) The last interview was fairly challenging, where they asked situational questions and you should answer in STAR format

      Preguntas de entrevista [1]

      Pregunta 1

      1. Can you talk about a time when you had a very challenging experience with a customer and you overcame that and achieved the goal?
      Responder pregunta

      Entrevista de Customer Service Professional

      16 mar 2019
      Empleado anónimo
      Toronto, ON
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en American Express (Toronto, ON) en mar 2019

      Entrevista

      2 hour process, before that there was a phn Interview. There were 6 leaders, most questions were analytical and behaviour based. Very nice experience , the process is a bit lengthy from Interview date till confirmation of job, guess that's for good reasons.

      Preguntas de entrevista [1]

      Pregunta 1

      Situation when I had to change my own behaviour due to business needs
      1 respuesta