Very organized process. The best way to get in is through a connection where they can link to you HR in the hiring group. HR then acts as an internal recruiter if he/she sees you as a fit and places you accordingly. The process is very streamlined - phone interview with HR, then a few directors, and then with VP and SVP. They ask competency based questions in all rounds and will dig deep into specific examples. There was no presentation or IQ assessment. AMEX also asks you to do a personality assessment for the role. Don't over think it and go with your gut. If you spend more than 10 seconds on the question, you're over doing it. They also do the usual drug check and will call your references

The three stage process was engaging which included shadowing current employees. The communication between stages was always clear with definite next steps. The questions were geared towards productivity and overcoming objections.