The Focus Group
IT Administrator
Cape Town
The Focus Group Cape Town, South Africa 08 May 2026 Mid 1000 - 2000 Full Time Cost to Company 3 years - 5 years Skills IT Support Coding Wide Area Networks (WAN) Industries Property Job Description
The IT Administrator will play a key role in maintaining the company’s IT networks, servers and security systems in collaboration with the outsourced IT vendor, providing 3rd line network support, and assisting with continuous IT improvement
Areas of responsibility include:
Network and Server Infrastructure, Technical Support, Infrastructure Maintenance, IT Projects, Coordination of Outsource IT Services, and General Administration.
Key Responsibilities:
Manage outsourced service providers to maintain infrastructure health
Administer Microsoft SharePoint environment
User identity administration
Responsible for periodic file cleanups on servers
Assist with Disaster Recovery planning and testing
General database administration
Software license management
Set and manages user expectations
Provide staff training for the purposes of creating awareness around security and IT policies
Manage outsourced IT service provider with regards to timeous desktop support
General line of business application support
Monitor that outsourced IT vendor’s work is completed according to set standards and procedures as set out by IT Manager
Ensure backup procedures are followed daily by outsourced IT vendor
Monitor that outsourced printing services provider’s work is completed according to agreed timeframes
Requirements:
Relevant 3-year tertiary qualification in IT and relevant certificates
A minimum of 5 years relevant IT support experience
Experience supporting multiple users
Relevant experience and knowledge with WAN and LAN networks
Active Directory. SQL Server and general database administration experience
JNET programming experience
Relevant expertise when it comes to hosted server platforms and virtualised environments
Azure enterprise cloud experience
Knowledge and experience with Microsoft SharePoint and CRM
Power Automate and IT Infrastructure Library (ITIL) experience would be advantageous
The IT Administrator will play a key role in maintaining the company’s IT networks, servers and security systems in collaboration with the outsourced IT vendor, providing 3rd line network support, and assisting with continuous IT improvement
Areas of responsibility include:
Network and Server Infrastructure, Technical Support, Infrastructure Maintenance, IT Projects, Coordination of Outsource IT Services, and General Administration.
Key Responsibilities:
Manage outsourced service providers to maintain infrastructure health
Administer Microsoft SharePoint environment
User identity administration
Responsible for periodic file cleanups on servers
Assist with Disaster Recovery planning and testing
General database administration
Software license management
Set and manages user expectations
Provide staff training for the purposes of creating awareness around security and IT policies
Manage outsourced IT service provider with regards to timeous desktop support
General line of business application support
Monitor that outsourced IT vendor’s work is completed according to set standards and procedures as set out by IT Manager
Ensure backup procedures are followed daily by outsourced IT vendor
Monitor that outsourced printing services provider’s work is completed according to agreed timeframes
Requirements:
Relevant 3-year tertiary qualification in IT and relevant certificates
A minimum of 5 years relevant IT support experience
Experience supporting multiple users
Relevant experience and knowledge with WAN and LAN networks
Active Directory. SQL Server and general database administration experience
JNET programming experience
Relevant expertise when it comes to hosted server platforms and virtualised environments
Azure enterprise cloud experience
Knowledge and experience with Microsoft SharePoint and CRM
Power Automate and IT Infrastructure Library (ITIL) experience would be advantageous
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