Highly Do Not Recommend: opiniones de empleados con el puesto de Consumer Support Technician en VIPRE Security

1,0
21 sept 2021
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Free snacks in the break room, and occasional free food catered in. "Install day" where you get to spend half of your shift not talking on the phone and just installing VIPRE on customer machines. Casual dress code for a relaxed atmosphere.

Desventajas

Lack of any real training, lack of people to handle the phone queues, NO RAISES. The Consumer side of support only had around 8-10 people to handle all calls from customers, so wait times could be atrocious. I was told that the only way I, or the others on our team, would get a raise was to move to another department that paid more. The pay was so little that I frequently took home some of the free food the company bought for the break room just so I could eat at night.

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5,0
29 ago 2023
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

VIPRE has been part of Ziff Davis since 2018. The company has been transformed within the last few years with a new leadership who really cares. Our voices are heard and we have new employee platforms that help managers to motivate and reward our teams. Our benefits are outstanding and compensation is on the market. There is a lot of opportunity for growth and advancement.

Desventajas

Remote work could be challenging but we have team meetings and use regular video Zoom meetings, play games, and stay connected. We also can travel to meetings and events.

2
1,0
4 dic 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Being strung along long enough for them to kick you to the curb when they deem you disposable

Desventajas

Goodness where do I start

1
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