Supportive team and strong learning culture: opiniones de empleados con el puesto de Account Manager & Onboarding Central Queue LATAM en OpenTable

5,0
5 may 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

From the beginning, I’ve felt truly supported by my colleagues across different teams. There’s a strong sense of collaboration, and everyone is generous with their time and knowledge. The onboarding experience was well-organized and gave me the confidence to start contributing early on. I’ve also appreciated how approachable and responsive the tech and CQ teams are whenever questions come up.

Desventajas

Some procedures in the LATAM region don’t fully align with what’s covered during global onboarding. This can create some uncertainty when trying to apply what we learned in training to real situations.

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5,0
10 jun 2026
Trabajador autónomo anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good company culture and team

Desventajas

There is not negative aspects.

1,0
5 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

* It's a great brand * Great partners * Decent product with strong distribution

Desventajas

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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Respuesta de OpenTable
3d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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