great place to work: opiniones de empleados con el puesto de Customer Support Representative en OpenTable

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5,0
2 mar 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great place to work - really good work life balance and culture.

Desventajas

Not much to say, everything is good

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Respuesta de OpenTable
7h
Hooray!! Thank you for taking the time to leave this review,
1,0
5 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

* It's a great brand * Great partners * Decent product with strong distribution

Desventajas

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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Respuesta de OpenTable
7h
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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