Unethical, cut-throat and competitive: by any means necessary: opiniones de empleados con el puesto de Turbotax Live Expert en Intuit

1,0
1 oct 2021
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

None, unless you enjoy a work environment in which antiBlack racism, workplace bullying, sabotage and incivility are encouraged.

Desventajas

Software which is constantly being piloted. Internal systems constantly crashing. Cliques. Team leaders unable or unwilling to support the agent. Lying and gossip. Incompetent call centre managers who openly berate, sabotage and mistreat agents, socioeconomic profiling, unethical conduct, and George Floyd "jokes" at work. This company is blatantly fraudulent in its D&I claims and its psychological workplace safety claims.

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Respuesta de Intuit
4y
Thank you for taking the time to share your feedback. We recognize and appreciate that it takes courage to speak up and we want you to know that we take these matters very seriously. Our top priority is to ensure that Intuit maintains a safe and inclusive work environment. We do not tolerate any behavior that is not aligned with our commitments to diversity, equity, and inclusion and fostering an inclusive work environment where Intuit's employees can do the best work of their lives. Please feel free to share any more information about your experiences at Intuit by reaching out to me at scott_abraham@intuit.com. I can also schedule time with you if you would like to give additional feedback. Scott Abraham Manager, Ethics & Investigations

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5,0
6 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great pay. Overtime, loyal team the supervisors are really concerned about you. They make sure you are trained and have help when taking calls.

Desventajas

It’s seasonal and then it’s over.

3,0
13 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Desventajas

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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