Great potential but poorly ran: opiniones de empleados con el puesto de Empleado anónimo en Included Health

2,0
30 ago 2023
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

1.The company offers decent pay depending on the department you are in. 2.The team is filled with colleagues who genuinely care about better health outcomes, showcasing a shared passion and purpose that is 3. Remote work options offers flexibility and is a definite advantage

Desventajas

I'd strongly advise potential employees and other stakeholders to read through the reviews on Glassdoor. There are common threads that shed light on the company's true culture and operational challenges. 1. Among the leadership team, only a handful are viewed as role models or leaders that one might aspire to emulate. Also, very young managers have risen swiftly without proper training, often without the necessary experience to lead effectively. 2. Favoritism at the executive level is evident. Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover. 3. Despite championing "scale" as a growth strategy, a clear roadmap is missing. Inexperience at the director level further compounds this ambiguity. 4. The company's decision to remain understaffed and the continuous task ambiguity has resulted in severe employee burnout.Taking leaves for mental health reasons has distressingly become the norm. 5.Significant funds are spent on travel for in-person team meetings. While intended to foster unity, these meetings often fall short and are poorly organized, failing to provide essential takeaways. These funds could be better allocated to hire more staff.

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Respuesta de Included Health
2y
Thank you for your feedback. We take it seriously and will share it with leadership, particularly as we invest further in Manager Training and in-person opportunities for connection, and want to ensure they're as effective and impactful as possible.

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5,0
6 may 2026
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Included Health offers a strong combination of purpose and flexibility, It's a mission driven company leading innovation at the intersection of healthcare, AI, and technology, while also supporting employees with work life balance, remote flexibility, and access to Included Health services for employees and their dependents.

Desventajas

Possible downsides of working at Included Health are that it can be a fast-changing, ambiguous environment. Being a remote company, communication, shifting priorities, and meeting load can sometimes make focus and alignment more of a challenge.

1
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Respuesta de Included Health
3w
We’re glad Included Health’s mission, innovation, flexibility, and employee support have stood out for you. We also appreciate your candid feedback on communication in a remote environment as we continue to grow and improve. Thank you for being part of the team!
1,0
6 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Desventajas

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

1
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Respuesta de Included Health
3w
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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