Great Company as long as you are not in Customer Care: opiniones de empleados con el puesto de Customer Care Representative en BASF

2,0
30 dic 2017
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Tuition Reimbursement, GREAT BENEFITS, Pays above industry average

Desventajas

While this is a great company, the Customer Care unit at the Charlotte location is a toxic environment. People are regularly on medical-leave for stress-induced issues. Employees are overworked and not paid overtime!(CCR is hourly/non-exempt). CCR's are stressed into putting in extra hours and are not compensated. There is no management support. I would not let anyone whose well-being I care about work in that department. Everyone in that group is miserable.

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5,0
2 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good work life balance, good culture, good pay, good benefits

Desventajas

A lot of bureaucracy, lean staffing

4,0
12 may 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great benefits, hybrid & remote roles, great colleagues to work with. Great vacation /time off. Helpful colleagues

Desventajas

Reorganizations (roughly 3 years), IT roles dwindling in North America(moving to India), teams can get very silo-ed, “not my role” = not helping you (when you are looking for answers/assistance), currently seeing a lot of movement out of New Jersey (roles moving to other parts of the country), some organizational charts can be confusing, huge organization(can be difficult at times pinpointing the exact team you may need to work with)

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