Solicité el puesto a través de la recomendación de un empleado. El proceso duró 4 semanas. Acudí a una entrevista en Wells Fargo (Los Angeles, CA) en ago 2018
Entrevista
Applied for the position about a month ago. Received a phone call from a recruiter to go over the position. Lots of situational questions. Customer service based. About a week later I received a phone call from the hiring manager to schedule a 1:1 interview. The questions were purely about building rapport with the client and how I use that rapport to influence a customer. The second interview was with the DM and the Affluent segment leader. More situational based questions as well as going over their expectations of the position.
Preguntas de entrevista [4]
Pregunta 1
Name a time you had to influence a client's decision?
Not a question...but when asked about the way I influenced a clients decision, instead of simply stating how I would do it, I role played on the spot with the hiring manager. He was very impressed.
Acudí a una entrevista en Wells Fargo (Jersey City, NJ)
Entrevista
Easy , respectfully and straightforward the team really cared about getting the right fit vs just hiring someone for a role that they may not like and possibly leave in the future
Star method used. Requires lots of detail to answer simple questions that don’t need the level of detail needed to meet the star method requirement. Interview went well, just awkward trying to elaborate on answers.
Preguntas de entrevista [1]
Pregunta 1
Can’t remember specifics. All questions are star method.
Acudí a una entrevista en Wells Fargo (Tustin, CA)
Entrevista
Multiple interviews, First phone with recruiter, second phone with district manager then a third another with district manager and wealth manager. They already have your sale numbers from what ever bank you are coming from. It is a small world, be honest and explain your process and you will be fine.