Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en Wells Fargo (Minneapolis, MN) en may 2017
Entrevista
One week after I applied, I was asked contacted through email. First, I was chosen to do a phone screening. It was pretty simple. They asked common sense type questions about dealing with customers and technology. Second, I received an email informing me that they wanted to move forward in the interview process. I scheduled an in-person interview with behavioral type questions (STAR method). The in-person interview was a 2:1.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time you dealt with an upset customer. What was the situation, task, action, and result.
It was a phone call pretty quick and simple, asked about my availability and tell me about a time you had to deal with an upset customer. Tell me how you multitask and work with different computer screens.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you dealt with an upset customer
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Preguntas de entrevista [1]
Pregunta 1
How do you manage multiple tasks?
Name a time that you lead a team?
Solicité el puesto a través de una agencia de empleo. Acudí a una entrevista en Wells Fargo (West Des Moines, IA)
Entrevista
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to work under pressure. How did you handle it?