Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en Wells Fargo (Charlotte, NC) en sept 2010
Entrevista
Sat with 2 managers, very friendly and knowledgeable, asked me what did I know about 401k plans in general, my attention for detail, knowledge in mutual funds, etc. Nice environment and comfortable not pushy. Asked how did you manage a tough situation and what did I do to deescalate it.
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Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en Wells Fargo
It was a phone call pretty quick and simple, asked about my availability and tell me about a time you had to deal with an upset customer. Tell me how you multitask and work with different computer screens.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you dealt with an upset customer
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Preguntas de entrevista [1]
Pregunta 1
How do you manage multiple tasks?
Name a time that you lead a team?
Solicité el puesto a través de una agencia de empleo. Acudí a una entrevista en Wells Fargo (West Des Moines, IA)
Entrevista
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to work under pressure. How did you handle it?